Last Updated: November 3, 2026
1. Introduction
Welcome to sjsng.shop.
This online store is operated by BR HANDEL ApS.
These Terms of Service govern your use of our website and purchases made through our online store.
By placing an order, you agree to the applicable terms presented before purchase, subject to your mandatory rights under consumer protection law.
Our Return and Refund Policy, Shipping and Delivery Policy, Payment Policy and Privacy Policy provide additional information about our services.
Nothing in these Terms excludes or restricts mandatory consumer rights.
2. Company Information
Company Name: BR HANDEL ApS
CVR Number: 21113638
Director: Benny Jens Rasmussen
Registered Address:
Stæremosen 40
3250 Gilleleje
Denmark
Email: support@sjsng.shop
Telephone: +45 50 37 11 29
Website: https://sjsng.shop/
The registered company address is provided for business identification and legal correspondence. It is not our default product return address.
3. Products and Availability
We aim to provide accurate information about product descriptions, specifications, images, prices and availability.
Products are subject to availability.
Product variations, included accessories and specifications are described on the relevant product pages.
If a material product information error or availability issue affects an order, we will contact the customer and provide an appropriate solution in accordance with applicable law.
4. Prices and Currency
Product prices and applicable currencies are displayed on the website and during checkout.
The final order total will be displayed before the customer submits the order.
Prices may change, but changes will not retrospectively affect accepted orders except where permitted by applicable law.
Any applicable taxes, shipping charges or mandatory fees payable by the customer must be disclosed in accordance with applicable law before the purchase is concluded.
5. Payment Methods
The payment methods available for an order are determined by the options actually displayed during checkout.
Our store currently offers Cash on Delivery (COD).
Customers place orders online and pay the applicable amount when the goods are delivered.
We do not require advance online payment for orders placed using COD.
Any applicable COD handling charges must be clearly disclosed before the order is submitted.
For further details, please refer to our Payment Policy.
6. Orders and Confirmation
Customers are responsible for providing accurate delivery and contact information.
After placing an order, customers will receive an order confirmation using the contact information provided.
We may contact customers where reasonably necessary to verify order information, confirm delivery details or resolve product availability issues.
If an order cannot be fulfilled, we will provide an appropriate remedy in accordance with applicable law.
7. Shipping Destinations and Charges
We provide shipping to the countries and regions supported during checkout.
Free standard shipping is available for all supported delivery destinations.
No minimum order value is required for free standard shipping.
The standard shipping charge is zero in the applicable checkout currency.
Delivery availability and the final order total are displayed during checkout.
For additional information, please refer to our Shipping and Delivery Policy.
8. Order Processing and Delivery
Orders are normally processed within 1–2 business days.
Estimated standard shipping transit time is 5–7 business days after dispatch.
The estimated total delivery period is generally 6–9 business days.
These timeframes are estimates unless a specific delivery commitment is provided.
Actual delivery times may vary depending on the destination, carrier operations, customs procedures and other relevant circumstances.
Mandatory consumer rights relating to delayed or failed delivery remain unaffected.
9. Taxes, Customs and Import Charges
For orders delivered to Germany and Austria, customers are not required to pay additional import duties, customs clearance charges or import-related taxes beyond the total amount disclosed during checkout.
Applicable import-related charges for these destinations are handled through our fulfilment arrangements.
For other supported delivery destinations, any taxes, customs duties or mandatory charges payable by the customer must be disclosed in accordance with applicable law before the purchase is concluded.
We do not impose undisclosed charges after checkout.
10. Delivery Responsibility
We remain responsible for fulfilling orders in accordance with the applicable sales contract and consumer protection laws.
Where required by applicable consumer law, the risk of loss or damage remains with us until the consumer, or a designated third party other than the carrier, takes physical possession of the goods.
If an order is lost, damaged or incorrectly delivered, please contact support@sjsng.shop.
11. Order Changes and Cancellations
Customers wishing to modify or cancel an order should contact us as soon as possible.
We will make reasonable efforts to accommodate requests before dispatch.
After dispatch, changes may no longer be possible through our ordinary order-processing procedures.
Any statutory cancellation or withdrawal rights remain unaffected.
12. Voluntary Returns and Free Return Shipping
We offer a voluntary 30-day return policy for eligible products.
Customers may request a voluntary return within 30 days of receiving their order.
Free return shipping is provided for eligible returns. Customers are not required to pay return shipping costs.
For eligible statutory withdrawals by EU consumers, we also cover the direct cost of returning the goods.
The applicable return address may vary depending on the product or order.
Our customer support team will provide the appropriate return address and arrange free return shipping.
Return eligibility, product condition requirements and refund procedures are explained in our Return and Refund Policy.
Our voluntary return policy does not replace or restrict mandatory statutory consumer rights.
13. EU Statutory Right of Withdrawal
Consumers in the European Union generally have the right to withdraw from an eligible distance sales contract within 14 days without giving any reason.
The withdrawal period generally begins when the consumer, or a designated third party other than the carrier, receives the goods.
To exercise this right, the consumer must communicate a clear withdrawal notice before the applicable deadline.
Withdrawal notices may be sent to:
No prior approval or explanation is required to exercise a valid statutory withdrawal right.
Following withdrawal, goods must generally be returned within 14 days of communicating the withdrawal decision.
We cover the direct return shipping costs for eligible statutory withdrawals.
Statutory refunds will be handled within the legally required timeframe and according to the applicable consumer protection rules.
Further information, including the model withdrawal form and any applicable exceptions, is provided in our Return and Refund Policy.
14. Return Address
The applicable physical return address may vary depending on the product or order.
Customers should contact support@sjsng.shop to obtain the appropriate return address and free return shipping instructions.
Our registered company address in Denmark is not our default product return address.
Please do not send products to the registered company address unless we expressly confirm otherwise.
Requesting return instructions does not restrict or invalidate a timely statutory withdrawal notice.
15. Refunds
Refunds are handled in accordance with our Return and Refund Policy and applicable consumer protection laws.
For eligible voluntary returns, approved refunds are normally processed within 10 business days after the returned goods have been received and inspected.
For eligible EU statutory withdrawals, refunds will be made without undue delay and no later than 14 days after we are informed of the withdrawal decision.
For sales of goods, unless we have offered to collect them, we may withhold reimbursement until the returned goods are received or the consumer provides evidence of having sent them back, whichever occurs first, where permitted by law.
For COD orders, where a refund cannot be made through the original cash payment method, we will arrange an appropriate alternative method with the customer's agreement.
We do not charge separate refund processing fees.
Mandatory statutory refund deadlines and consumer rights remain unaffected.
16. Defective, Damaged or Incorrect Products
If you receive defective, damaged, incorrect or non-conforming goods, please contact:
Please provide your order number and a description of the issue.
Photographs or videos may assist our investigation where reasonably possible.
Depending on applicable law, remedies may include repair, replacement, price reduction, cancellation or refund.
We cover applicable return shipping costs for defective, damaged, incorrect or otherwise non-conforming goods.
Mandatory legal guarantees and other consumer rights remain unaffected.
17. Customer Responsibilities
Customers must provide accurate and complete information when placing orders.
Customers must not use the website for fraudulent, unlawful or unauthorized purposes.
Customers are responsible for maintaining the confidentiality of their account credentials where customer accounts are available.
Nothing in this section imposes obligations that unlawfully restrict consumer rights.
18. Intellectual Property
Website content, including original text, images, designs, graphics and other materials, may be protected by applicable intellectual property laws.
Such materials may belong to us or to the respective third-party rights holders.
Third-party trademarks and brand names remain the property of their respective owners.
Nothing in these Terms implies ownership of or official authorization from a third-party brand unless expressly stated and supported.
19. Customer Reviews and Submitted Content
Where customer reviews or other user-submitted content are accepted, submissions must be lawful and must not intentionally contain false or misleading information.
We may moderate or remove content where necessary to comply with applicable law or protect customers and website security.
We do not represent that every review is independently verified unless expressly indicated and supported.
20. Privacy and Personal Data
Personal information is processed in accordance with our Privacy Policy and applicable data protection laws.
Information may be used for order processing, delivery arrangements, customer support, returns and refunds and other legitimate operational purposes.
For privacy-related questions, please contact support@sjsng.shop.
21. Third-Party Services
Our store uses Shopify as its e-commerce platform and may use third-party logistics, fulfilment and other operational service providers.
The use of third-party services does not remove our legal obligations toward customers.
22. Website Availability and Errors
We aim to maintain accurate website information and reliable access to our services.
Occasional technical errors, maintenance or service interruptions may occur.
Where a material error affects an existing order, we will contact the customer and provide an appropriate solution in accordance with applicable law.
23. Liability and Consumer Protection
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
We do not exclude liability for fraud, intentional misconduct or other liability that cannot legally be excluded.
Mandatory consumer rights relating to product conformity, delivery, refunds and statutory withdrawal remain unaffected.
24. Governing Law
These Terms are generally governed by applicable Danish law, without prejudice to mandatory consumer protection laws that apply to customers in other jurisdictions.
Where mandatory consumer protection rules of an EU member state apply, customers will not be deprived of those protections by this choice of law.
25. Complaints and Dispute Resolution
If you have a complaint concerning an order, product, delivery, return or refund, please contact:
Email: support@sjsng.shop
Telephone: +45 50 37 11 29
We will review the matter and seek an appropriate resolution.
Nothing in this section limits access to competent courts, consumer protection authorities or other legally available remedies.
26. Changes to These Terms
We may update these Terms when necessary to reflect changes in applicable law, business operations or our services.
The latest version will be published on our website.
Changes will not retrospectively remove mandatory rights arising from existing consumer contracts.
27. Contact Information
Company Name: BR HANDEL ApS
CVR Number: 21113638
Director: Benny Jens Rasmussen
Registered Address:
Stæremosen 40
3250 Gilleleje
Denmark
Email: support@sjsng.shop
Telephone: +45 50 37 11 29
Website: https://sjsng.shop/
The registered company address is for business identification and legal correspondence only.
For product returns, please contact customer support to obtain the applicable return address and free return shipping instructions.