Legal Notice

Last Updated: September 16, 2026

This Legal Notice provides information about the company responsible for operating this website and online store.

1. Website Operator

This website and online store are operated by:

株式会社モトヤマ (MOTOYAMA CO., LTD.)

Corporate Number: 4120001071272
Representative Director: Shozo Ikawa (伊川 彰三)

Registered Address:
1-15-13 Tenma, Kita-ku
Osaka-shi, Osaka 530-0043
Japan

Email: support@sjsng.shop
Telephone: +81 90 45 1561 6182

2. Company Registration Information

Legal Company Name: 株式会社モトヤマ
English Name Used on This Website: MOTOYAMA CO., LTD.
Corporate Number: 4120001071272
Country of Registration: Japan

Representative Director:
Shozo Ikawa (伊川 彰三)

Registered Office:
1-15-13 Tenma, Kita-ku
Osaka-shi, Osaka 530-0043
Japan

3. Contact Information

For general inquiries, customer service, orders, shipping, returns, refunds or other matters concerning this online store, please contact us:

Email: support@sjsng.shop
Telephone: +81 90 45 1561 6182

Postal Address:
株式会社モトヤマ (MOTOYAMA CO., LTD.)
1-15-13 Tenma, Kita-ku
Osaka-shi, Osaka 530-0043
Japan

When contacting us about an existing order, please include your order number and the email address used when placing the order.

4. Responsible for the Website

The website and online store are operated by:

株式会社モトヤマ (MOTOYAMA CO., LTD.)

Representative Director: Shozo Ikawa (伊川 彰三)

Registered Address:
1-15-13 Tenma, Kita-ku
Osaka-shi, Osaka 530-0043
Japan

For questions regarding website content or operation, please contact:

Email: support@sjsng.shop
Telephone: +81 90 45 1561 6182

5. Online Store

Our website provides an online platform through which customers may browse products, obtain product information and, where available, purchase products.

Our online store may be technically hosted or powered by Shopify, which provides the e-commerce infrastructure used to operate certain website, cart, checkout and related functions.

Products, prices, availability, delivery options and payment methods applicable to a particular purchase are displayed on the website or during checkout where applicable.

6. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices and other information displayed on our website are accurate and current.

However, minor differences may occur because of:

• Screen or display settings;
• Lighting conditions;
• Manufacturing updates;
• Packaging changes;
• Product improvements; or
• Other reasonable variations.

If we discover a material error affecting an existing order, we will take reasonable steps to contact the customer and provide an appropriate solution.

Nothing in this section limits any mandatory consumer rights.

7. Prices and Payment

Applicable product prices are displayed on our online store.

The final amount payable for an order will be displayed during checkout before the customer submits the order.

Available payment methods are those actually displayed during checkout for the relevant order.

Payment availability may vary depending on factors such as customer location, currency, order value and payment provider.

Further information is available in our Payment Policy.

8. Shipping and Delivery

Available shipping options and applicable shipping charges will be displayed during checkout where appropriate.

Delivery times shown on our website are estimates unless expressly stated otherwise.

Further information regarding:

• Order processing;
• Estimated delivery times;
• Tracking;
• Delayed deliveries;
• Lost parcels;
• Damaged parcels; and
• International deliveries

is provided in our Shipping and Delivery Policy.

9. Returns and Refunds

Returns, exchanges and refunds are handled according to our Return and Refund Policy.

Customers should contact us before returning a product.

For return and refund inquiries:

Email: support@sjsng.shop
Telephone: +81 90 45 1561 6182

Unless we provide a different authorized return address in the applicable return instructions, approved returns should be sent to:

株式会社モトヤマ (MOTOYAMA CO., LTD.)
1-15-13 Tenma, Kita-ku
Osaka-shi, Osaka 530-0043
Japan

Nothing in our commercial return policy is intended to exclude or restrict mandatory consumer rights available under applicable law.

10. Intellectual Property

Unless otherwise stated, content available through this website may be protected by applicable intellectual property laws.

Protected content may include:

• Business names;
• Brand names;
• Logos;
• Product descriptions;
• Photographs;
• Graphics;
• Videos;
• Text;
• Designs;
• Website layouts;
• Software; and
• Other original content.

Such content may belong to us or to our suppliers, licensors, Shopify or other respective rights holders.

No content may be reproduced, distributed, republished or commercially exploited without appropriate authorization where such authorization is required by applicable law.

11. Third-Party Services

Our online store may use independent third-party services to support functions such as:

• E-commerce hosting;
• Payment processing;
• Shipping and logistics;
• Order fulfilment;
• Customer service;
• Analytics;
• Security; and
• Marketing.

These independent providers may operate according to their own terms, privacy policies and legal obligations.

Use of a third-party service does not transfer responsibility for operating this online store to that provider.

12. External Links

Our website may contain links to websites or services operated by independent third parties.

External links may be provided for convenience or additional information.

We do not necessarily control the content, availability, security or privacy practices of independent third-party websites.

Customers should review the applicable terms and privacy information when visiting an independent third-party website.

13. Website Availability

We make reasonable efforts to maintain the availability and functionality of our website.

However, temporary interruptions may occur because of:

• Maintenance;
• Software updates;
• Technical problems;
• Network failures;
• Hosting interruptions;
• Security incidents;
• Third-party service interruptions; or
• Circumstances outside our reasonable control.

Nothing in this section affects obligations relating to existing customer orders or mandatory consumer rights.

14. Accuracy of Information

We make reasonable efforts to maintain accurate information on our website.

If we identify an error or outdated information, we may correct or update it as appropriate.

Where an error materially affects an order already placed, we will handle the matter in accordance with applicable law and our published store policies.

15. Consumer Rights

Nothing contained in this Legal Notice, our Terms of Service or other store policies is intended to exclude, restrict or waive any consumer right that cannot legally be excluded or restricted.

Where mandatory applicable consumer protection law provides customers with greater rights than our commercial policies, the applicable mandatory legal requirements will apply.

16. Privacy and Personal Information

Information about how we collect, use, disclose, retain and protect personal information is provided in our Privacy Policy.

For privacy-related inquiries, please contact:

Email: support@sjsng.shop
Telephone: +81 90 45 1561 6182

17. Complaints and Disputes

If you have a complaint concerning an order, product or our Services, please contact us first so that we can review the matter and attempt to resolve it directly.

Email: support@sjsng.shop
Telephone: +81 90 45 1561 6182

Customers may also have access to courts, consumer protection authorities or other dispute-resolution mechanisms provided by applicable law.

Nothing in this Legal Notice restricts any legally available consumer remedy.

18. Governing Law

The operation of this business and this Legal Notice are generally subject to the applicable laws of Japan.

For customers located outside Japan, mandatory consumer protection laws applicable in the customer's jurisdiction may also apply where required by law.

Nothing in this Legal Notice is intended to deprive a consumer of mandatory protections that cannot legally be waived.

19. Changes to This Legal Notice

We may update this Legal Notice where necessary to reflect:

• Changes in applicable law;
• Changes in our business information;
• Changes to our Services;
• Changes to our e-commerce platform;
• Changes to our operational practices; or
• Other legitimate business requirements.

The latest version will be published on our website.

The “Last Updated” date at the top of this page indicates when this Legal Notice was most recently revised.

20. Legal and Company Contact

For legal, administrative or company-related inquiries, please contact:

株式会社モトヤマ (MOTOYAMA CO., LTD.)

Corporate Number: 4120001071272
Representative Director: Shozo Ikawa (伊川 彰三)

Registered Address:
1-15-13 Tenma, Kita-ku
Osaka-shi, Osaka 530-0043
Japan

Email: support@sjsng.shop
Telephone: +81 90 45 1561 6182